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The details behind your practice.

How the service works, what to expect from a membership and how information is used.

Last updated: 18 September 2026

1. Using PracticeThePitch

PracticeThePitch provides AI voice simulations and learning feedback for property professionals. Characters and scenarios are fictional. Use the service responsibly, protect your account and only submit material you have permission to use.

Do not use practice calls to harass others, impersonate a real person, disclose confidential client information or attempt to bypass access controls. Use fictional names and addresses when describing a real call.

2. Training, not professional advice

AI responses, scores and recommendations may contain mistakes. They are educational feedback, not legal, financial, valuation or agency advice, a professional qualification, or a prediction of sales performance. Check real-world decisions against local requirements and your professional obligations.

We do not guarantee listings, income, a particular score or uninterrupted availability. Nothing in this policy excludes rights or remedies that cannot lawfully be excluded, including applicable consumer guarantees.

3. Trials, payments and cancellation

The checkout shows your plan price, currency, billing interval, any taxes and trial terms before you confirm. A trial, when offered, converts to a paid subscription on the terms shown at checkout unless cancelled before it ends. Subscriptions renew automatically until cancelled.

Whop handles the current subscription checkout and membership management. Its applicable payment terms also apply. Follow How to cancel to stop future renewals. Confirm the cancellation and access end date in your Whop account.

Cancellation and refunds are separate. For refund requests or payment problems, contact us. Refund eligibility depends on the purchase terms and applicable law; this policy does not remove mandatory consumer rights.

4. Content and public quotations

You retain any rights you hold in material you submit. Submitting material allows it to be processed to deliver the simulation, review and coaching you request. Do not copy or resell the service's branding or training library without permission.

Public quotations on this website are attributed and linked to their sources. The accompanying portraits are AI-created illustrations. These people have not provided customer testimonials or endorsed PracticeThePitch.

5. Information used by the app

The app uses an account identifier to link saved practice to your sign-in. It stores practice transcripts, scenario details, call timing and outcomes, generated reviews, coaching records and progress. Membership and checkout identifiers link your account to subscription access.

Your microphone audio is processed by AI to generate the live conversation and transcription. Transcripts and relevant practice information are processed to produce reviews and coaching. The current app stores text-based call records; it does not offer a saved audio-recording library. Provider processing and retention may differ from the app's storage.

6. Providers, cookies and storage

AI services provide voice conversations and feedback. Cloudflare provides hosting and data infrastructure; Supabase manages sign-in. Whop handles checkout, payments and membership management. Payment details entered in checkout are handled by the payment provider, rather than stored as full card details in the practice database.

These providers may process information in countries other than your own under their policies and arrangements. See AI provider privacy policy, Cloudflare and Whop for their privacy information.

Cookies and browser storage support sign-in, the introductory-call allowance and local app preferences. An introductory-call identifier can remain in your browser for up to one year. Clearing it does not delete records already saved by the service. Checkout and sign-in providers may set their own cookies.

Contact requests

When you use our contact form, your name, email address, topic and message are processed to respond to your request. Email delivery, when enabled, is handled by Resend. Do not include passwords, payment-card numbers or confidential client details.

7. Your choices and data requests

You can stop microphone access in your browser settings. Avoid sharing sensitive personal, financial or client information in a simulation. Cancelling billing does not itself delete saved call or coaching records.

For access, correction, deletion or a privacy concern, contact us, identifying the account and request without sending passwords or payment-card details. Some records may need to be retained for billing, security or legal obligations. This policy does not promise a fixed automatic deletion period or limit rights available under applicable privacy law.

8. Help and policy updates

Contact us for help with your account, cancellation, payment or the service.

We may update this page as the service changes. The date above identifies the latest revision. Changes do not remove rights that apply to an existing purchase.